Spare Parts
IF REPLACEMENT PARTS ARE NEEDED FOR THE MAINTENANCE OR REPAIR OF YOUR INDUCTOTHERM EQUIPMENT, YOU CAN COUNT ON LNDUCTOTHERM ORIGINAL EQUIPMENT REPLACEMENT PARTS AND COMPONENTS TO PROTECT YOUR MELTING SYSTEM'S HIGH LEVEL OF QUALITY, RELIABILITY AND PERFORMANCE.
THE HIGHEST STANDARD OF QUALITY
lnductotherm requires that all its parts and components are built to meet the highest standards of quality. Whether a part is made by lnductotherm directly or manufactured by others to Inductotherm specifications, lnductotherm ensures that only the highest quality materials and workmanship go into producing that part. This standard of quality is maintained by a comprehensive quality assurance program at lnductotherm and by thorough inspections of all materials received at our factory from our suppliers.
100 PERCENT TESTING
All Inductotherm parts and components are fully tested in our modern Test Department before we ship them to you. This assures that the Inductotherm quality you expect is there.
OUTSTANDING WARRANTY PROTECTION
Inductotherm replacement parts, except consumables, are guaranteed against failure for 12 months from installation or 18 months from shipping, whichever comes first.
TECHNICAL ASSISTANCE
A major advantage you receive with Inductotherm's original equipment replacement parts is the technical assistance available 24 hours a day, 365 days a year from our parts special ists. They can help you identify the exact part you need and arrange for it to be shipped to you the fastest way possible. In fact, with Inductotherm's $1 million inventory of parts, we are able to ship 90% of replacement part orders the same day the order is received.
Ordering parts
The best way to order the original equipment replacement part you need is by lnductotherm part number (IPN), a 6 to 8-digit number found on many lnductotherm parts. But if the part you need does not show an I.P. number, there are several other ways to identify the specific part to order.
Prior Order If you have ordered the part before, check your lnductotherm invoice or packing slip. Either of these documents will show the I.P. number of each part ordered.
Parts List Every new Inductotherm system is shipped with full documentation, including a complete list of the parts used in the system. I.P. numbers can be obtained from this list.
VIP Serial Number
Inductotherm's parts specialists can use your VIP unit's serial number to refer to your system's original drawings and parts lists and help you identify the specific part or parts you need.
Description
Even if you do not have I.P. numbers or serial numbers, lnductotherm's knowledgeable parts specialists can help you identify the exact part you need from your description of the part.
Finally, Inductotherm's parts specialists can provide you with quick and accurate price quotes, a choice of shipping options and will let you know if there are any upgrades applicable to your system that will enable it to operate with even greater efficiency.
lnductotherm quality, outstanding warranty protection and around-the-clock technical support are all major advantages of lnductotherm original equipment replacement parts.
